Question 1

How do I create an account?

Accepted Answer

Tap Create account, add your email and password, and you are in. You can also continue with Google or Apple when available.

Question 2

I finished a task but did not get my reward.

Accepted Answer

Some tasks need extra time for verification. If it has been a while, send support the task name, date, and anything helpful from the task screen.

Question 3

Is TesterMAX available where I live?

Accepted Answer

Availability can change by region. Sign in to see the tasks and rewards currently available where you are.

Question 4

How do I contact support?

Accepted Answer

Use the contact form and choose the closest topic. We usually reply within 1-2 business days.

Question 5

What should I send support?

Accepted Answer

Task name, date, device, account email, and a short description are usually enough. Screenshots help when the issue is visual.

Question 6

Can I use more than one device?

Accepted Answer

Usually yes, but task tracking works best when you start and finish a task on the same device shown in the task details.

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